Thank you for your purchase from Rachna Canvas. We strive to ensure that our customers are satisfied with their purchases. However, if you are not entirely satisfied with your purchase, we're here to help.
Artwork: If you have purchased an art piece or painting from our website and it arrives damaged or defective, please contact us within 5 days of receiving the item. We will assess the situation and, if the damage is deemed to be our responsibility, we will offer a replacement or a refund.
Digital Products: Due to the nature of digital products (such as online tutorials, downloadable content, etc.), all sales are final and non-refundable. Once a digital product has been purchased and downloaded, we cannot offer a refund.
All purchases of art classes, workshops, and courses are non-refundable. Once you have enrolled and paid for a session, refunds will not be issued for any reason.
• Cancellations: Once enrolled, you are committed to attend as scheduled; cancellations are not accepted.
• Rescheduling: Requests for rescheduling are not accommodated.
• Non-transferable: Registrations cannot be transferred to another individual.
• Cancellation by Rachna Canvas : In the rare event of cancellation by Rachna Canvas, registered participants will receive a full refund.
Thank you for your understanding.